Privacy & your information
Privacy
notice.
How Sekanamisa IT Services handles personal information submitted through this website.
Who we are
Sekanamisa IT Services (Pty) Ltd is a South African ICT services and skills-development organisation based in Polokwane, South Africa. For this website, Sekanamisa is responsible for the personal information described below.
Information we collect
When you submit an enquiry, we collect the details you provide: your name, company or organisation, email address, telephone number, the service or programme you are interested in, and your message. We also record your consent to this notice.
Our hosting and security systems may process basic technical information, such as server logs, to keep the website available and secure.
Why we use it
- To respond to your enquiry and understand what you need.
- To direct your question to the right person on our team.
- To keep a record of the conversation and follow up where appropriate.
- To protect the website and our systems against misuse.
- To meet applicable legal or regulatory obligations.
Sharing and processors
We do not sell your personal information. We may use service providers for website hosting and email delivery, and they may process information on our behalf for those purposes. We may also disclose information where the law requires it.
How long we keep it
We keep enquiry information only for as long as it is needed for the purpose it was collected, to manage the relationship, or to meet a legal obligation. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Your choices and rights
Subject to applicable law, you may ask to access, correct or delete the personal information we hold about you, object to its processing, or withdraw your consent. You may also raise a concern with the Information Regulator of South Africa.
To make a request, email helpdesk@sekanamisait.co.za. We may need to confirm your identity before acting on a request.
Security
We use reasonable technical and organisational measures to protect the information entrusted to us. No transmission over the internet can be guaranteed to be completely secure, so please avoid sending sensitive information that is not needed for your enquiry.
Contact
For questions about this notice or how your information is handled, contact Sekanamisa at helpdesk@sekanamisait.co.za or 071 883 5730.
Sekanamisa IT Services (Pty) Ltd
Bendor Ext 30, Polokwane, South Africa